ITIL Foundation eLearning

ITIL Foundation eLearning Course – Exam Included

Certificate:  ITIL Foundation
Course ID:  ITIL9058
Duration:  18 hours
Language:  English
Delivery:  Self-paced eLearning
Exam Included with Course
Credits:  2 credit units in ITIL Scheme
Offered by Optimal Connections in partnership with ITpreneurs, the ITIL Foundation eLearning Course with Exam is an 18-hour self-paced scenario driven e-learning experience.  Interactive case studies and exercises help to apply ITIL in your own real world ITSM practice.   Course participants are attend a virtual ITIL Conference that takes place in a hotel in Asia. While learning valuable ITIL lessons, participants are asked to help hotel management out in solving ITIL related situations!  At the conclusion of the course, the learner will be provided with an exam voucher, so that he/she may scheduled a date and time to take the web-based ITIL Foundation Exam.

This exciting course has been created while keeping in mind the requirements of today’s learners – those looking for a fun and engaging learning environment that offers hands-on experience. The scenarios are geared to provide both theoretical and practical IT best-practice knowledge, facilitating an effective method for reinforcement and self-assessment. The course offers greater value than any other mode of instruction because it provides motivation as well as learning.

The ITL Foundation eLearning Course includes: 18-hours of self-paced e-learning, comprehensive Exam Preparation Guide, and Sample Templates.   This package also included the official ITIL Foundation Certification Exam.

At the end of this course, learners will be able to identify:

  • The key principles and concepts of IT Service Management.
  • The benefits of implementing ITIL in an organization.
  • Service Management processes and understand how they map to the Service Lifecycle.
  • The basic concepts and definitions related to the Service Lifecycle.
  • The activities and roles involved with the Service Lifecycle.
  • The relationships among the components of the Service Lifecycle and understand how they map to other components.
  • The factors that affect the effectiveness of the Service Lifecycle.

The online ITIL Foundation eLearning Course content is provided by ITPreneurs, a partner of the IT Learning Connection, and a leading provider of IT training material covering many disciplines.  Your online self-paced ITIL Foundation course includes:

  • Industry leading ITIL Foundation Course Content
  • Interactive Case Study
  • ITIL Summary Notes
  • Sample Templates
  • Exam Facts
  • Exam Question Structure
  • Successful Exam Strategies
  • Mock Exam

Exam Included
The ITIL Foundation Exam is also included in this price of this package, however the learner must redeem the voucher they are provided with, and schedule the exam with the exam testing agency.  Instructions will be provided to the learner to guide them in this process.

Upon successful passing of the ITIL Foundation exam, the leaner will be recognized with 2 credits in the ITIL qualification scheme. Completion of this e-learning course gives the learner 18 PDUs (Professional Development Units). Learners will have the option to print their course completion certificates when their e-learning course is completed.

Anyone planning to take the ITIL® Foundation Exam including (but not limited to) IT Management, IT Support Staff, IT Consultants, Business Managers, Business Process Owners, IT Developers, Service Providers and System Integrators.

None, although a familiarity with IT Service Delivery will be beneficial.


  • ITIL v3 Foundation Course (with 2011 update)
  • Service Management as a Practice
  • The Service Lifecycle
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
  • Technology and Architecture
  • Exam Preparation Guide

To Order and Start Your ITIL Foundation Course with Exam:

  • Why pay more?  Get the same ITpreneurs industry leading online content for less with Optimal Connections!
  • To purchase the course and start training, please select the Add to Cart button below. You will pay with either your Paypal Account or a Credit Card, via PayPal Merchant Services.
  • Be sure to enter your complete contact information, including name, address, email address and phone number (in case we need to contact you by phone).
  • After you purchase the course you will receive a course Login ID and Password via email, along with supporting collateral, and be taken to our Online Campus to start right away. You may start your course immediately, and you have up to 90 days to complete it – at your own pace (most other vendors only offer 30-60 days!).

If you have any questions or would like to place an order, please contact our Support Team by sending us an email at

ITIL Foundation eLearning Course with Exam
Product Code: ITIL9058
$469.00.00 USD, excl tax